We accept returns within 30 days of delivery.
Items must be unworn, unused, and returned in their original condition and packaging. Items that show signs of wear, use, damage, odors, or alterations will not be accepted.
Customers are responsible for return shipping costs unless the item received was incorrect or arrived damaged.
Original shipping charges are non-refundable.
To request a return, contact support@johzzee.com with your order number and reason for the return.
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact support@johzzee.com as soon as possible with your order number and photos of the item so we can make it right.